The Challenge
Many logistics companies in Israel face a daily challenge: how to ensure every order is packed correctly. In many cases, packing is done manually without real-time verification. Any small change in routine operations can lead to packing and shipping errors, potentially resulting in product returns and customer complaints. Before automation, employees received orders as PDF files attached to emails, requiring a lengthy manual processing and approval process.
Manual work methods led to numerous errors and received significant criticism from customers who had to deal with unordered products or shortages in their orders. Existing solutions were not efficient enough and did not provide real-time verification, creating a need for an innovative and reliable system to address the issue.
