The Challenge
Warehouses faced a recurring issue with order shipment errors: missing items or incorrect quantities led to complaints and returns. The concept of receiving orders in PDF format via email and processing them manually resulted in a variety of operational errors.
Employees had no way to verify if the correct products were being packed in the correct quantities for each order. The existing situation created a bottleneck in the operational process and increased the need for employees to return and complete shortages from previous shipments.
The existing solutions on the market did not provide a satisfactory response to the complex processes and failed to integrate true automation within a large warehouse setup efficiently.
